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Frequently Asked Questions

Check the answers below for more info on our expert hardwood flooring services. Can't find what you're looking for? Then please get in touch!

  • How long does installation take?

    The duration of hardwood floor installation can vary depending on several factors, including the size of the area to be covered, the type of hardwood being installed, and the condition of your subfloor. However, additional time may be required for processes like acclimation of the wood, removal of the existing floor, or any necessary repairs to the subfloor.

  • Can I refinish my old hardwood floors?

    Absolutely. One of the great advantages of hardwood flooring is its ability to be refinished. If your hardwood floors are looking worn, scratched, or dull, refinishing can restore their original beauty and shine. The process involves sanding away the old finish and scratches, then reapplying stain and sealant. However, not all hardwood floors can be refinished, such as engineered wood with a very thin top layer. It’s best to consult with a professional, like our team at Doctor Flooring, to determine if your floors can be safely refinished.

  • How often should I refinish my floors?

    The frequency of refinishing hardwood floors depends largely on the type of hardwood, its finish, and the amount of traffic and wear it receives. That said, most hardwood floors need to be refinished every 7 to 10 years.
    In our experience, if your floors are in a high-traffic area or if they're frequently exposed to water or scratches, you may need to refinish more often. To keep your floors in top condition, regular cleaning and maintenance are recommended between refinishing jobs.

  • How do I care for my hardwood floors?

    Taking good care of your hardwood floors ensures their longevity and preserves their beauty. Here's how you can care for them:
    ● Clean regularly: Dust and mop your floors at least once a week to remove dust, dirt, and grit that can scratch the surface.
    ● Use the right cleaning products: Always use a soft, damp mop and a cleaning product specifically designed for hardwood floors. Avoid using water-based cleaners or steam mops, which can damage the wood.
    ● Avoid scratches: Use protective mats in high-traffic areas and felt pads under furniture legs. Avoid wearing high-heel shoes or sports cleats on your hardwood floors.
    ● Control moisture: Excessive moisture can warp hardwood floors. So, clean up spills immediately, and maintain a stable indoor humidity level.
    ● Refinish when necessary: Over time, your hardwood floors may show signs of wear and tear. Have them professionally refinished when signs of significant scratching or dullness appear.

  • Do you offer restoration services?

    Yes, at Doctor Flooring, we provide comprehensive hardwood floor restoration services. Our team of experts can breathe new life into old, damaged, or worn-out hardwood floors, restoring them to their original beauty and charm.

  • How do I schedule an appointment?

    Scheduling an appointment with us is super easy! You can get in touch with us via the contact form on our website or give us a call directly. One of our hardwood flooring specialists can assist you in scheduling an appointment at a time that's most convenient for you.

  • Can you install engineered hardwood?

    Yes, we have extensive experience in installing all types of hardwood flooring, including engineered hardwood. Engineered hardwood is a popular choice due to its stability, versatility, and resilience to changes in humidity and temperature.

  • Can you repair damaged floors?

    Absolutely. We offer hardwood floor repair services to address a variety of issues, such as scratches, dents, water damage, or aging. Our skilled team can assess the damage and provide solutions to restore your hardwood floors effectively.